How to Decide If You Need Property Management for your Airbnb

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IMPORTANT: If you have yet to establish your Airbnb listing or are considering creating another, it is imperative that you reach out to me at 0422 744 899 to receive invaluable guidance on the process. This consultation comes at no cost to you. The insights provided are pivotal to optimizing the future sale of your property and can substantially enhance its market value.

Hiring a property management business to run your Airbnb has its advantages and disadvantages. The quality of your Airbnb depends on how well the property management company maintains it and handles the enquiries and guests. However, not all property management companies offer the same level of service. In our opinion, unless you own multiple Airbnbs, you can manage your property remotely by finding reliable local cleaners, gardeners and handymen.

Important: You should always set up your own Airbnb listing and not let any property management company do it for you. Otherwise, you will lose your reviews and your listing if you ever want to switch to self-management or another property management company. This is unfair to you as the owner of the property who invested money, time and effort to make it appealing and attractive. You can add your property manager as a co-host of your listing, but never give up your ownership of the listing.

Bringing in a property management company to handle your Airbnb in Australia can have several advantages and disadvantages. Here are some points to consider:


  1. Time-saving: Property management companies can save you significant time and effort by handling tasks such as guest communication, reservations, check-ins, and check-outs. This frees you up to focus on other aspects of your life or invest in additional properties.
  2. Expertise and experience: Professional property managers have knowledge and experience in the hospitality industry. They understand the local market, pricing strategies, and effective marketing techniques to maximise your rental income.
  3. Maintenance and upkeep: Property management companies can coordinate cleaning, maintenance, and repairs on your behalf. They have a network of trusted vendors who can quickly address any issues that arise, ensuring your property is well-maintained and attractive to guests.
  4. Legal compliance: Airbnb regulations and local laws can be complex and ever-changing. Property managers stay updated on the latest rules and ensure your property remains compliant, reducing the risk of fines or penalties.
  5. 24/7 guest support: Property managers can provide round-the-clock guest support, handling inquiries, and resolving issues promptly. This improves guest satisfaction and helps maintain positive reviews for your property.


  1. Cost: Hiring a property management company entails additional expenses. They typically charge a percentage of your rental income, typically ranging from 20% to 30%. It’s essential to evaluate whether the increased revenue and convenience outweigh the management fees.
  2. Control and decision-making: By handing over management responsibilities, you may relinquish some control over your property. Property managers make decisions on your behalf, including pricing, guest selection, and property modifications. Clear communication and a good working relationship are crucial to ensure your interests are represented.
  3. Lack of personal touch: Property managers handle numerous properties simultaneously, which can result in a more impersonal approach compared to managing the Airbnb yourself. Some guests appreciate the personal touch of interacting directly with the property owner, which might be lost when using a management company.
  4. Quality of service: Not all property management companies offer the same level of service. It’s important to thoroughly research and select a reputable and reliable company that aligns with your goals and expectations. Reading reviews, speaking with other property owners, and interviewing multiple companies can help you find the right fit.
  5. Potential misalignment of goals: Property managers may have different objectives to property owners. While you may prioritise maximising rental income, property managers may focus on minimising vacancies. It’s essential to have clear communication and align expectations to ensure your goals are met. 

Ultimately, the decision to hire a property management company for your Airbnb in Australia depends on your specific circumstances, preferences, and the level of involvement you desire. Consider weighing the advantages and disadvantages outlined above to make an informed choice.


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